1-Year Limited Warranty
The Simena Sectional is a contemporary relaxing sectional sofa with extremely comfortable cushions and a frame set on a continuous tubular metal base. The cylindrical chromed steel legs are tipped with plastic glides for added stability. The sofa features a solid hardwood frame, and the loose removable cushions are zippered and filled with down and feathers. The frame is upholstered with a velcro-enclosed slip cover, ensuring both durability and ease of maintenance.
Key Features:
- Metal Base: Continuous tubular metal base with cylindrical chromed steel legs tipped with plastic glides.
- Solid Hardwood Frame: Provides robust structure and durability.
- Comfortable Cushions: Loose, removable, zippered cushions filled with down and feathers.
- Upholstered Frame: Velcro-enclosed slip cover for easy maintenance and added durability.
Dimensions:
- Simena Sectional: H 26" x W 122" x D 38"
- Seat Height: 16"
- Arm Height: 25.5"
- Chaise: H 26" x W 39" x D 68"
- Cushions: H 20" x W 20"
Specifications:
- Frame: Solid hardwood
- Base: Continuous tubular metal
- Legs: Cylindrical chromed steel with plastic glides
- Cushion Fill: Down and feather
- Upholstery: Velcro-enclosed slip cover
🚚 Enjoy FREE Shipping and Complimentary White Glove Delivery on All Orders! 🚚
Delivery Details:
Standard Delivery:
We deliver to your doorstep or the dock of your commercial building at no extra cost.
What's Included: Your order will be delivered to your front door. For additional options, contact us at Sales@nuvolasofa.com.
White Glove Delivery:
For complimentary white glove delivery service, please contact us directly.
Please Note: Items delivered via white glove delivery are not eligible for return.
Cancellation Policy:
Cancel within 48 Hours:
Notify us within 48 hours to cancel your order.
Made-to-Order Items:
Cannot be canceled after 48 hours.
Shipped Orders:
Customers are responsible for shipping costs on cancellations after shipping.
Return Policy:
30-Day Returns:
Return most items within 30 days of receipt.
Condition:
Items must be in original condition, unused, with tags, and in original packaging. Proof of purchase is required.
Non-Returnable Items:
Made-to-order items, installed/assembled items, and open box items.
Restocking Fee:
All returns are subject to a 30% restocking fee unless it is a factory defect.
Exchanges:
Easy Exchange:
Return the original item and place a new order.
Refunds:
Process:
Once your return is received and inspected, we’ll process your refund to the original payment method, minus shipping costs for non-defective items.
Contact Us: For any questions, email us at Sales@nuvolasofa.com.
Additional Policies:
Limited Warranty:
sohoConcept’s limited warranty does not cover any damages incurred during transportation and/or by mishandling. Any damages incurred from improper foot glide use will be considered improper use and is not covered under our limited warranty.
Responsibility:
sohoConcept cannot be held responsible for loss or inconvenience due to changes in its offerings, dye lot differences, backorders, or production delays.
Freight Claims:
Any damages incurred to the product by the customer’s chosen carrier require the customer to file a freight claim. Please note that claims should be made within a reasonable time delay, e.g., 24 to 48 hours after receipt. All return items must be in their original box and packaging.
At Nuvola Sofa, we're dedicated to offering you the best prices on our premium sofa collection. With our Price Match Guarantee, you can shop confidently, knowing you're receiving the best deal available.
How It Works: If you find the same sofa advertised for a lower price within 30 days of your Nuvola Sofa purchase, simply let us know.
Price Match Criteria: We'll match the competitor's price, including all applicable shipping, handling fees, and sales tax. Our aim is to ensure you receive the total price advantage, including any additional charges.
Verification: To uphold our guarantee, we may request verification of the competitor's offer. The product must be available from an authorized U.S. dealer, adhere to manufacturer pricing guidelines, and be in stock.
Exclusions: While our commitment remains steadfast, certain exclusions apply. Our Price Match Guarantee doesn't extend to clearance, closeout, or returned items. Other restrictions may also apply.
Additional Requirements: To qualify for our Price Match Guarantee, ensure you purchase the item directly from our website. The competitor must be an online store without a physical retail location. We exclude discounter or auction websites to maintain consistency in our offering.
Contact Us: For more information or to request a price match, reach out to our Customer Service team via our Contact Us form or email us at sales@nuvolasofa.com.
